Privacy Policy: Information We Collect
OrganiClean, LLC respects your privacy. This policy explains what we collect when you visit
https://www.organicleanmaine.com, use our chat widget or enquiry form, or ask us to quote and deliver
residential cleaning, house watch, seasonal exterior wash and window cleaning. It applies to visitors to our
website and to our customers, and it is effective October 28, 2026.
Information you provide
Contact details: your name, phone number, email address and message when you contact us through
the website, chat widget or enquiry form.
Property details: the property address and home details you share so we can prepare an accurate
quote.
The same information when you give it to us by phone, email or text message.
Information we collect
Category Examples Source
Contact details Name, phone number, email address,
message
You, through the website, chat widget, enquiry
form, phone, email or text
Property details Service address, home size, access notes
shared for a quote
You, when requesting a quote or booking a service
Technical data Device, browser, IP address, cookies Collected automatically through the website and
chat widget
Service provider
data
Scheduling, messaging and email records From providers who help run our business
Privacy Policy and Terms and Conditions
No card data on the website
We do not collect payment card data through the website. Payment is arranged as stated on your
invoice or estimate.
How We Use Information, Chat Assistants and Home Access
How we use information
Reply to enquiries and prepare quotes.
Schedule services and send appointment confirmations, service updates and follow‑up messages.
Operate, maintain and improve our website and the services we deliver.
Meet our legal, tax and accounting obligations.
Protect the rights and safety of our customers, our team and our business.
We use what you share with us to care for your home and keep you informed, and not for unrelated
purposes.
Automated chat and text assistants
1. AI-assisted replies
Chat and text conversations may be handled in part by an AI‑powered assistant that helps answer
common questions quickly.
2. Transcripts are stored
We keep transcripts of these conversations so our team can follow up and improve how we help.
3. A person can step in
A team member can take over the conversation at any time, when you ask or when the assistant
cannot help.
Please do not share sensitive data in chat
Never send card numbers, alarm codes or other sensitive information through the chat widget or by
text message.
House watch and home access information
Keys, alarm codes, travel dates and access instructions are used only to deliver the services you request.
Access details are limited to the staff who need them, protected with reasonable safeguards, and deleted
or returned when the service ends where practical. We ask only for what we need to care for your home
safely.
Mobile Information, Sharing and Your Choices
We do not sell personal information
Mobile phone numbers, SMS opt‑in data and consent are not sold, rented or shared with third parties
or affiliates for their marketing or promotional purposes. Text messaging originator opt‑in data will
not be shared with any third parties.
The rest of this policy explains how we share information, how long we keep it and the choices open to you.
How we share information
Service providers who help us run the business, under contracts that limit how they use the
information.
Legal requirements, when we must respond to a lawful request or protect our rights.
Business transfers, if the business or its assets are sold or reorganised.
Retention and security
We keep personal information only as long as we need it for the purposes described here, or as the law
requires. We protect it with reasonable administrative, technical and physical safeguards, and we limit
access to team members who need it to do their work.
Your choices
Reply STOP to cancel text messages, HELP for help, or email info@organicleanmaine.com.
Use the unsubscribe link in any marketing email we send.
Ask us to access, correct or delete your personal information by emailing info@organicleanmaine.com.
Manage cookies through your browser settings.
Cookies, children and other sites
Our website uses cookies and similar technologies to keep the site working and to understand how it is
used. You can control cookies in your browser. Our services are for adults, and we do not knowingly collect
information from children under 13. Our website may link to other sites, and their privacy practices are
their own.
Changes and contact
We may update this policy from time to time and will post the new version here with its effective date. If
you have questions, contact OrganiClean, LLC, 143 Rankin Street, Rockland, Maine 04841, email
info@organicleanmaine.com, or call 2075425286.